At PAUSE, we are dedicated to creating unique and authentic experiences, where accessible luxury, emotion, and immersion come together. More than just a hospitality brand, we design places of life and connection, from an exclusive resort to a vibrant beach club, high-end spas, a private beach for unforgettable dining experiences, catamaran excursions, and innovative dark kitchens.
Every project we create is crafted with meticulous attention to detail and a deep commitment to creating lasting memories. What sets us apart? Our deeply human approach, we don’t just aim to provide impeccable service, but to build genuine connections with our guests. For many, this trip is their one true moment of pause, and we are dedicated to making it extraordinary, immersive, and unforgettable.
For us, every detail matters and is constantly refined to create the best possible experience. Nothing is left to chance; we rethink, adjust, and improve every aspect to ensure it feels just right. (Fun Fact: The current Utopia itinerary was redesigned over 30 times before becoming the seamless and exquisite journey that it is today.)
We create places as much for our guests as for ourselves, spaces where we love to be and genuinely enjoy spending time. Every detail must have meaning and enhance the experience. This is our vision of luxury: it’s about feeling, not appearance. What makes the difference is the quality of our spaces, the finesse of our service, and the uniqueness of each moment.
When Mat and Jo first opened MAJO, they personally welcomed every guest, spending their evenings talking, drinking, and laughing until late into the night. We want to keep this spirit alive within PAUSE. Hospitality, for us, is not just about providing a place to stay—it’s about creating genuine human connections and fostering real relationships in all tiers of business.
After traveling widely, Mat and Jo were disappointed by generic hotels that lacked local character. They believe a place should fully immerse guests in its unique essence. Every PAUSE destination is born from passion and a genuine vision. We don’t follow trends—we create spaces with soul, designed with instinct and emotion. Nothing is artificial; everything is crafted from the heart.
We always keep in mind that our guests work hard all year, saving money for months—sometimes years—to afford this trip. For many, this is their only vacation of the year, their one chance to disconnect, recharge, and create lasting memories. That’s why we don’t take this responsibility lightly. It is our responisbility to deliver the ulitimate experience worthy of all expectations.
We never settle for what we’ve already achieved. Every day, we strive to be better than yesterday, refining our approach and enhancing the guest experience. This continuous improvement mindset pushes us to raise our standards and redefine excellence.
We don’t follow market trends—we create our own path. PAUSE grows through intuition and passion, rather than replicating existing models. Our authenticity is our strength, allowing us to design experiences that are genuine, unique, and deeply meaningful.
Our locations are not just places to stay—they offer a full sensory experience, where every detail is designed to transport our guests beyond the ordinary. We don’t sell accommodations; we create emotions and lasting memories.
People are at the heart of PAUSE. Our relationship with our guests goes beyond flawless service—we seek to build genuine, meaningful connections. We are engaged, accessible, and dedicated, giving PAUSE a warm, human touch that sets us apart.
We constantly evolve, adapting to challenges and opportunities without being constrained by rigid plans. Whether expanding into complex markets like Gili and Lembongan or refining our offerings to better meet our guests’ expectations, we adjust quickly and intelligently, always staying ahead.
PAUSE. is first and foremost a human adventure, led by a young, dynamic, and passionate team. Together, we create spaces that bring people together, spark inspiration, and simply feel good. Every project is a collective effort driven by purpose and heart.
With the same ambition that started it all, we continue to create timeless, heartfelt experiences with our newest venues in the making. What’s coming in 2026? We have a few ideas…
The month following the launch of Kaban, we introduced Bahia Restaurant and Beachbar on Gili Air and expanded Utopia Catamaran to the stunning Nusa Islands, continuing our commitment to creating extraordinary island experiences.
The opening of Kaban Restaurant in Umalas, Bali featuring a cozy garden atmosphere and contemporary soul food. Diverse and familiar flavours fill a menu curated by our own expat chef.
During a teambuilding on our catamaran, the name PAUSE naturally emerges as our group’s identity. The team expands significantly, and a second You Spa opens, reinforcing the group’s growth.
We took a major step forward by launching You Spa, our first high-end wellness sanctuary, and Utopia, our luxury catamaran designed to offer unique sea adventures.
The success of MAJO leads to the expansion of the team, with Quentin joining as COO and partner, bringing new perspectives and structure to the group.
Opening of the first establishment, MAJO, built around human connection, sharing, and meaningful experiences.
Mat & Jo, after years of traveling, realize the lack of authenticity in hospitality. The seed of MAJO is planted.
At PAUSE, we move forward without a rigid plan, guided by our passions, inspirations, and opportunities that align with our vision. We don’t just create establishments; we build places with meaning, driven by real desires and dreams, both ours and those of our guests. Emotion and connection always come before profitability, and every project is developed with sincerity and dedication. We are committed to preserving our family spirit and authenticity, as these are the foundations that make PAUSE strong.
We may not know exactly where this journey will take us in 5 or 10 years, but one thing is certain: as long as we can create with passion and stay true to our values, we will continue writing the story of PAUSE, one project at a time.